FAQ

Support & Guidance

Frequently Asked Questions

Find quick answers regarding our manufacturing standards, product certifications, international licensing partnerships, and quotation requests.

CIC operates two modern manufacturing plants in Saudi Arabia: the Jeddah Plant (serving the Western region) and the Jubail Plant (serving the Eastern region). Local production ensures high supply chain resilience and fast product delivery across the GCC.
Yes. CIC maintains strategic technology licensing and engineering partnerships with global leaders including Flowcrete (resin flooring), Soprema (polyurethane waterproofing), Saint Astier (hydraulic lime mortars), VIP Coatings (polyurea systems), and CPT (concrete repair anodes).
Absolutely. As a 100% Saudi-owned entity under the Al Taher Group, CIC promotes industrial localization, workforce development, and local technology transfer, aligning directly with the objectives of Saudi Vision 2030.
Technical Datasheets and Safety Datasheets can be downloaded directly from each product page on our website. Alternatively, you can contact our technical support division for specialized documentation.
CIC manufactures a comprehensive catalog divided into five core pillars: Waterproofing & Roofing, Industrial Flooring, Concrete Repair & Protection, Concrete Admixtures, and Tile Adhesives & Grouts.
You can submit an inquiry via our Contact Us page, call our regional sales offices in Jeddah or Jubail, or fill out the technical request forms on specific product pages. Our specification engineers will assist you.
Yes, all CIC products undergo rigorous testing at independent third-party laboratories (such as SGS and Al Hoty-Stanger) to certify compliance with international ASTM, BS, and EN standards.
Yes, our R&D laboratories in Jeddah can custom-formulate admixtures and coatings to meet specific project criteria, performance demands, or environmental conditions.
We offer dedicated training programs for contractors. Upon completion of training on flooring or waterproofing applications, applicator teams receive official CIC certification.
Most of our liquid-applied polyurethane and epoxy systems have a shelf life of 12 months when stored in original, unopened packaging in dry, shaded environments below 35°C.

Still Have Questions?

Our specialized sales and specification engineers are available to provide direct technical support.

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